Delivery Terms and Conditions
If yougeneral orders placed before 12pm Mon-Fri are despatched from our warehouse the same day, for delivery in 1-2 working days via our couriers, subject to stock availability and security checks. Items from our tool storage pages that have special delivery requirements may take longer if graphics need to be applied or delivery times arranged.
If your gifts are being delivered by our courier then they will require a Signature. Please note: that our couriers do not deliver on Bank Holidays including Good Friday. The delivery will be made the next working day.
Christmas Last Delivery Dates
Orders placed by 12pm on the 19th December will be dispatched in time to arrive before Christmas.
This does not apply to large items that required arranged delivery. Adverse weather may lead to some regional delays..
Certain UK addresses are subject to different rates and timescales. These exceptions are listed below:-
UK islands, e.g. Isle of Wight, Jersey, Isle of Jura, etc.
Parts of the Scottish Highlands.
Parts of Scotland.
Many of our smaller products are dispatched via Royal Mail to the above areas and will still maintain the standard delivery status.
Some larger items (for example tool storage units) delivered to the above areas may incur an extra delivery charge. If this is the case then a member of our customer services team will contact you to discuss the various options before the item is dispatched to you.
Non Delivered Goods
If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.
We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.